Innovation and sustainability in technology companies through the design thinking methodology.

Abstract

The present research was conducted with the purpose of analyzing the implementation of the Desing Thinking methodology by companies in the technology sector in Latin America for the development of innovative and sustainable solutions, to achieve this objective, a documentary  review of studies published in the period 20119 to 2023 was conducted, therefore, the study methodology is outlined with a qualitative approach where the unit of study was research or research articles published in journals indexed in scientific databases and international, national, regional and University of Pamplona university repositories. The finding of eleven 11 documents of which six (6) were scientific articles found in databases such as Google Scholar and RedAlyc and five (5) were undergraduate papers (2 graduate and 3 undergraduate). The countries where studies were found were Argentina, Colombia and Peru, the latter being the predominant in number of studies. Likewise, the companies in the technology sector that were the object of study in this research were software development, cybersecurity, interface design, IT consulting and IT Facilities Management. Concluding that, Design Thinking is not simply a methodology, but a driver for transformation in the technology sector. By adopting this human-centered approach, companies can not only innovate more effectively, but also contribute positively to the well-being of people and the planet as a whole